Services designed for social payment teams under pressure.
Each engagement blends governance, claimant communication, and practical process mapping. Pricing reflects typical UK programme sizes and can be tailored for multi-region delivery.
Every service includes clear delivery notes, evidence templates, and staff guidance.
Request a tailored proposalCore service list
Review eligibility criteria, case notes, and decision letters for clarity and fairness.
£2,800 per programme
Create reconciliations, approval thresholds, and funding checks aligned to policy.
£3,600 per programme
Plain-language templates, status updates, and scripts for complex cases.
£1,950 per programme
Targeted case sampling with evidence summaries and risk flags.
£2,400 per review cycle
End-to-end mapping from intake to reconciliation with practical improvements.
£4,750 per programme
Interactive sessions covering eligibility, communication, and documentation.
£1,500 per workshop
Service comparison
Essential assurance
Focused review of controls and evidence.
- Sample file checks
- Risk matrix summary
- One revision cycle
Operational refresh
Broader service review with staff training.
- Process mapping workshops
- Revised case guidance
- Two training sessions
Governance partnership
Ongoing support for complex schemes.
- Quarterly assurance cycles
- Leadership reporting packs
- Dedicated advisor access
Benefits of working with us
Our engagements are built to relieve pressure while leaving clear, usable assets.
Clearer criteria and evidence lists help teams close cases with confidence.
Documented controls and templates streamline reporting requirements.
Consistent communication reduces repeated contact and appeals.
Delivery process
We review your current process map, funding conditions, and case volumes.
Workshops with staff to refine criteria, communications, and evidence needs.
Updated templates, training sessions, and assurance checks.
A concise report with outcomes, risks, and next-step recommendations.
Service FAQs
Yes. We build bundles based on scheme complexity and staff availability.
We deliver a mix of on-site sessions and secure online workshops.
Typically anonymised case data, guidance documents, and current reporting packs.
Need support quickly?
We can start with a focused discovery session within two weeks.